Embassy Suites Hotels® is Awarded "Highest Guest Satisfaction Among Upscale Hotel Chains" by J.D. Power and Associates for the Third Consecutive Year!

It was you, our guests, who made this remarkable accomplishment possible. Embassy Suites hotels earned the J.D. Power and Associates ranking of "Highest in Guest Satisfaction in its segment five years in a row" -- the first two being in the "All Suites" category, and the latter three in the prestigious "Upscale" category.

Embassy Suites was the highest ranked Upscale Hotel Chain three years in a row (All Suites Hotel Chain in 1999 and 2000) in J.D. Power and Associates 1999-2002 North America Hotel Guest Satisfaction Studies2003 study based on 12,850 individual evaluations. 13 upscale hotel chains were ranked in the study; upscale excludes luxury hotel chains. www.jdpower.com